Approach

Our approach is built upon four key foundations: Global; People; Adaptable; Dependable.

We take a customer-centric approach towards delivering solutions designed to fulfill each customer’s unique IT requirements. Customers depend on us Because IT Matters.

Global

CentriLogic currently owns and operates 8 interconnected data center facilities throughout North America, Europe, and Asia:

  • Canada: 3 data centers
  • USA: 3 data centers
  • United Kingdom: 1 data center
  • Hong Kong: 1 data center

Our global facilities and customers are supported by local staff and high-touch operations. We also have experience operating throughout all regions, business climates, and cultures worldwide, and have the unique ability to serve as your single global provider. Convenience and accessibility are central to all aspects of the customer experience.

People

CentriLogic’s customer-first philosophy enables us to build collaborative and consultative partnerships with our customers. Our staff members are certified experts who focus daily on ensuring that our customers receive high-touch services and solutions. Each CentriLogic customer receives a dedicated local account executive, project manager, and direct access to our global client care team throughout the length of their contract.

Adaptable

We recognize that each customer has unique application, workload, and IT outsourcing requirements. As a result, we have developed a portfolio of products and services that can be leveraged to construct modular and scalable solutions designed to fulfill each unique customer’s requirements. We also incorporate flexibility throughout all aspects of the client-vendor relationship, including billing, management levels, support, and consultation. CentriLogic has entrepreneurial roots, and we are willing to share risk and think outside the box to solve customer challenges.

Dependable

We are continually investing in all aspects of our business, infrastructure, and processes to enhance our service and solution delivery capabilities. Our facilities and processes have been audited and accredited by various third-party organizations and we are committed to continual enhancement. All of our services and solutions are backed by industry-leading SLAs and guarantees, which have earned us the trust of customers from all industries and verticals. We continue to take every measure necessary to ensure that your critical applications, workloads, and systems are always available and always secure.

This foundation enables us to provide accountable and client-focused solutions, for which we have a proven track record of meeting and exceeding customer expectations.