We use industry best practices and procedures to provide the highest level quality of service to our customers. We guarantee the quality of our solutions through Service Level Agreements (SLAs).
Full Life Cycle Management
Our industry-leading data center solutions are built on standardized processes to provide clients with the highest quality of full lifecycle management services.
We use best practices to design our data centers and provide customers with flexible and elastic data center solutions. Our design and deployment model is based on years of experience in real-world migrations and implementations.
Standard Operating Procedures (SOPs)
CentriLogic’s SOPs keep our data center facilities running smoothly and efficiently, providing customers with trusted and predictable environment.
Industry leading Service Level Agreements (SLAs)
As our existing customers will say, we maintain the highest levels of service in the industry and guarantee them in our SLAs. Our SLAs are up-front, honest and outline exactly what kind of quality service we provide. Downtime is a killer in today’s businesses, so it’s important to have a trusted provider for your hosting needs.
Dedicated Client Care Portal
In keeping with our dedication to providing excellent customer service, we provide our customers with an easy-to-use and informative client care portal designed to help our customers get the most from CentriLogic.
SSAE 18 SOC 2 Type II
CentriLogic participated in a rigorous evaluation of its internal controls and policies and successfully completed the Statement on Standards for Attestation Engagements (SSAE) No. 18 SOC 2 Type II audit.
CentriLogic has achieved its ISO 27001 certification, meeting rigid international quality management and information security management standards.
PCI DSS 3.2
CentriLogic has successfully completed The Payment Card Industry Data Security Standard 3.2 (PCI DSS 3.2) assessment for co-location and managed services.