Multi-Agent AI Demo
Business Automation at Scale with Agentic AI (Recording)
In this on‑demand session, Shane Castle, Managing Director of AI at Centrilogic, walks through how companies can move beyond AI pilots to scalable, governed agentic AI production systems using Microsoft’s AI technologies.
Multi-Agent AI Demo & Context:
The demo showcases a multi-agent, voice-based claims experience for an insurance company handling a car accident claim. One agent authenticates the caller and identifies intent; a claims specialist agent gathers details; police and claims agents validate coverage and file a claim end-to-end. In this call-center scenario, identity verification and after-call summarization labeling can reduce handle time by 30-40% per call.
Our AI Practice and Methodology:
Our approach begins with ROI-focused use case discovery, followed by pilot build-outs that lay a strong foundation for data, security, and governance.
From there, we operate an AI Factory that continuously turns prioritized use cases into production-grade agents. Each agent is backed with ongoing management and optimization for “day 2” reliability.
Under the hood: The solution is built with Microsoft Foundry and the Microsoft Agent Framework, Azure Communication Services, Cosmos DB, Fabric (including Fabric/Foundry IQ) and enterprise connectors. The solution is also governed via Agent 365 to manage roles, access, and oversight across the digital workforce.
Explore our AI Solutions
AI Discovery Assessment
Identify opportunities for AI-powered innovation to drive operational efficiency, revenue growth, and competitive advantage.
Centrilogic’s AI Discovery Assessment will empower you to realize the full potential of AI and uncover opportunities to improve scalability, reduce operational costs, and accelerate decision-making. In a focused, executive-level engagement, our experts work alongside your leadership teams to identify high-impact AI opportunities, prioritize use cases, and deliver a clear, actionable roadmap to pilot AI solutions.
Build & Deploy Custom AI Agents
Transform your business with custom AI Agents developed and managed by Centrilogic’s team of AI experts. We will work together to build and deploy AI Agents designed to automate tasks, enhance productivity, and address a wide range of unique use cases while integrating seamlessly with existing applications, data, and infrastructure.
AI Agents can transform countless business processes across customer success, business development, predictive maintenance, financial analysis, and many more.
Are you ready to realize your digital potential?
Partner with Centrilogic to turn your AI ambitions into reality.